Volume went up. Throughput didn't keep pace.
Every rush order gets expedited by hand. Every quality escape gets caught after it ships, not before. Not because your floor can't run faster. Because the scheduling, handoff, and quality systems were built for the volume you had two years ago, not the volume you have now. We rebuild them for where the business is going.
The business grew. The systems didn't.
The plant is busier than it's ever been. The systems that used to keep it running smoothly weren't built for this much volume.
You're still the escalation point.
A machine goes down, a supplier misses a date, a customer order changes scope. It all lands on your desk because no one below you has the authority or the playbook to resolve it.
Handoffs between shifts and departments leak information.
What happened on second shift doesn't reliably make it to first. Quality issues get caught downstream instead of at the source, because there's no standard way to flag and pass along what went wrong.
Throughput stalls every time volume climbs.
You can run at last year's pace without much strain. Push past it and the wheels start to come off, because the scheduling and workflow were never redesigned for the volume you're at now.
You don't need a consultant's report. You need the floor rebuilt.
You already know where the bottlenecks are. What's missing is someone who will get onto the floor, into the scheduling system, and into supplier terms and actually fix it.
We also work with other industries.
Four ways to
work together.
We work with a focused number of manufacturing and distribution operators at any given time. Hover over an engagement to reveal the details, then step inside to learn more and apply.
Owner Freedom Assessment
Two hours. A clear picture of where the business runs through you when it shouldn't.
- 2-hour working session with both advisors
- Direct breakdown of where you're the bottleneck: scheduling, escalations, quality, throughput
- Written recommendation report within 5 business days
Leadership Bench Workshop
Your best operators got promoted to lead a shift. Nobody trained them to manage a team.
- Full-day training for shift leads and floor supervisors
- Built for the jump from doing the work to managing the people doing it
- Led by facilitators using real scenarios, not slides
Operations Project Engagement
Defined scope. Embedded operators. Real deliverables.
- Fixed scope engagements: Throughput Audit, Quality Escape Reduction, Shift Handoff Redesign
- We work inside your scheduling, your quality process, your supplier terms directly
- Milestone-based structure available
Fractional COO & Operating Partner
An operator in your corner, without the full-time salary.
- Ongoing operational leadership across throughput, quality, and supplier strategy
- Strategic and tactical, both covered
- Built to reduce what depends on you, not add to it
We don't hand you a report and leave. We build the system that gets escalations resolved on the floor, catches quality issues before they ship, and gets you out of the day to day, without losing control of the business.Mariam Laes & Sean Genovese
Operators. Not coaches.
We've run P&L, not just advised on it. We've been the person everyone calls when something breaks, at companies with a lot more moving parts than a single plant. We bring that same approach to manufacturers and distributors with 8 to 40 employees who've outgrown what got them here.
Mariam Laes
Mariam has owned P&L responsibility for a $40M+ aerospace business unit with direct accountability for strategy, customer relationships, supply chain, manufacturing, and engineering. She brings a systems-first lens to operational problems, identifying root causes, restructuring processes, and building organizations that scale without requiring the founder in every room.
Sean Genovese
Sean spent nearly 14 years at Boeing leading large-scale organizational change across $56B business units, directing cross-functional teams spanning manufacturing, supply chain, engineering, and IT. He now runs SG Enterprises and teaches engineering management at CSUN. He brings the rare combination of enterprise-scale operational rigor and the grounded instincts of a business owner.
Tell us where the
business still runs through you.
We review every inquiry personally. If your problem is a good fit, we will be in touch within 48 hours. No pitch, no pressure, just a direct conversation about whether we can help.
