Fractional COO & Operating Partner

An operator in
your corner.
Without the full-time salary.

A full-time COO at a growing plumbing or field service company costs $200K–$350K in salary alone, before equity, benefits, and the time it takes to find and onboard the right person. A fractional COO gives you executive-level operational leadership embedded in your business at a fraction of that cost, without the permanent overhead.

This is not a monthly check-in. This is an ongoing operational partnership, attending key meetings, holding leadership accountability, and helping you build the infrastructure your next stage requires.

Custom retainer
Structured around your needs and engagement level
Begin your application
  • Ongoing operational leadership across dispatch, hiring, and margin
  • Typically structured as a monthly retainer
  • Minimum 3-month commitment
  • Both advisors available depending on needs
01
The Honest Comparison

Fractional COO vs.
the alternatives.

Most plumbing and field service owners are choosing between a few options. Here's how they actually stack up.

Fractional COO Full-Time COO
Annual cost Fraction of full-time $200K–$350K+
Time to start Days 3–6 months
Embedded in operations
Pattern recognition across companies
Two senior operators vs. one
No equity required
Built to reduce dependency
02
What's Included

What ongoing advisory
actually means.

Embedded operational leadership

We attend your key leadership meetings, act as a decision-making partner, and hold accountability across your organization, not as an outside advisor watching from a distance.

Strategic and tactical, both

We operate at the level the problem requires. Some weeks that's a board-level strategic conversation. Others it's getting in the weeds on a specific process breakdown.

Organizational infrastructure

We help you build the systems, processes, and team structures your next stage requires, before the absence of them becomes a crisis.

Leadership team development

We work directly with your existing leaders to close skill gaps, improve cross-functional communication, and increase their ability to operate without the owner in the room.

Hiring and onboarding support

Scoping key roles, evaluating candidates, and building onboarding frameworks for leadership hires that actually set people up to succeed.

Built to transfer

We are explicit from day one that our goal is to make ourselves unnecessary. Every system we build, every framework we introduce, it's designed to run without us.

03
Pricing & Fit

Pricing is built around
what you actually need.

We don't have a standard retainer tier sheet. Engagements are scoped based on depth of involvement, hours per month, and duration. Most retainers are structured monthly with a minimum three-month commitment.

Right Fit 8 or more employees, a crew and some structure in place, and ready for operational leadership to take dispatch, hiring, and margin off your plate.
Not a Fit Just getting started, or not yet sure where the business is bleeding time and margin. The Owner Freedom Assessment is likely the better starting point.
04
Start the Conversation

Let's talk about
what's in the way.

A fractional COO partnership is our deepest engagement, but the first step is simple. Just the essentials, so the first conversation is useful. No ten-minute intake, no interrogation.

Message received.

Thank you, that's all we need to start. Mariam and Sean review every note personally, and if it's a fit you'll hear from us within 48 hours.